Extending a multimodal design system into spoken interaction

The Electrolux Voice Design Project expanded the design system by creating foundational voice patterns. The work involved Electrolux design teams, UX designers, and design technologists, with a focus on tangible prototypes rather than abstract documentation.

I led a process covering research, ideation, and prototyping of foundational patterns for basic controls, status, scheduling, and teaching. The Electrolux team reviewed the material, tested assumptions, and helped refine the final patterns for inclusion in SHAPE.

• Be brief and relevant
• Use conversational language
• Adapt to the user's context and speech patterns
• Confirm requests and provide useful feedback
• Teach while answering, without turning every response into a manual

• Created foundational voice patterns for the Electrolux design system
• Prototyped tangible voice experiences across product scenarios
• Documented syntax, sound output, and interaction principles
• Established a pattern set that could be extended and refined over time